Brightly Privacy Statement

 

This privacy statement explains how Brightly Solutions Limited collects, stores, uses and shares your personal information.

Openness and transparency are important to us. The Privacy Act 2020 requires us – like any other New Zealand organisation – to tell you certain things about the personal information we collect in order to carry out our functions. This is where we explain our privacy practices and why you can trust us to handle your information with care and respect.

We only collect personal information where this is necessary to carry out our services, and in a way that is consistent with our company mission and values.

We collect your personal information in order to:

  • communicate with you

  • provide services including technical advice and support

The personal information we may collect from you includes:

  • name

  • contact information

  • technical information including computer or network details

  • interactions with us

  • billing or purchase information

We store all of our data (including your personal information) on secure cloud platforms including Microsoft Azure and Microsoft Office 365 platforms. We protect our data with all reasonable technical and process controls, and only allow authorised staff to access it for the above purposes.

You can ask us for a copy of your personal information at any time. We will be as open as we can with you but must also ensure we meet our confidentiality obligations too.

We will only use and share personal information where necessary to carry out the functions for which we collected it, or if required by law.

If you cannot find the information you need, or you have concerns about the way we are managing your personal information, then please contact us at any time at privacy@brightly.nz.